Last updated: 1 May 2026
Privacy Policy
This Privacy Policy explains how Ashburton Creative Ltd collects, uses and protects your personal information when you use this website or contact us.
Ashburton Creative Ltd is committed to protecting your privacy and handling your personal data responsibly.
1. Who We Are
Ashburton Creative Ltd is a company registered in England and Wales.
Company number: 16314209
Registered office: 70 Wilsons Lane, Longford, Coventry, England, CV6 6AD
Email: info@ashburtoncreative.online
For the purposes of data protection law, Ashburton Creative Ltd is the data controller for personal data collected through this website and related business communications.
2. What Personal Data We Collect
We may collect and process the following information:
- Your name
- Your email address
- Your phone number, if you provide it
- Your business name or organisation
- Information you include when contacting us
- Information relating to enquiries, proposals, projects, invoices or client work
- Website usage data, such as pages visited and how users interact with the website
- Technical data, such as IP address, browser type, device type and approximate location
We only collect personal data where it is necessary and relevant.
3. How We Collect Your Information
We may collect personal data when you:
- Visit this website
- Contact us by email
- Submit a form on the website
- Enquire about our services
- Work with us as a client, supplier, contractor or collaborator
- Interact with us through third-party platforms
4. How We Use Your Personal Data
We may use your personal data to:
- Respond to your enquiries
- Provide information about our services
- Prepare proposals or quotes
- Deliver agreed services
- Manage client relationships
- Send invoices and manage payments
- Keep business records
- Improve our website and services
- Comply with legal and accounting obligations
- Protect our business, website and systems
5. Lawful Bases for Processing
We process personal data under one or more of the following lawful bases:
- Consent: where you have given clear consent, such as opting in to receive marketing emails
- Contract: where processing is necessary to provide services or take steps before entering into a contract
- Legal obligation: where we need to comply with legal, tax or accounting requirements
- Legitimate interests: where processing is necessary for the running and development of our business, provided your rights do not override those interests
6. Marketing Communications
We will only send marketing emails where we are allowed to do so under applicable law.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
7. Who We Share Your Data With
We may share your personal data with trusted third parties where necessary, such as:
- Email and website hosting providers
- Analytics providers
- Payment processors
- Accountants or professional advisers
- Cloud storage and business software providers
- Contractors or collaborators involved in delivering services
- Legal or regulatory authorities, where required
We do not sell your personal data.
8. International Transfers
Some third-party services we use may process data outside the UK. Where this happens, we will take reasonable steps to ensure appropriate safeguards are in place.
9. How Long We Keep Your Data
We only keep personal data for as long as necessary.
Enquiry data may be kept for a reasonable period to manage communications and business records. Client, invoice and accounting records may be kept for longer where required by law.
10. Your Rights
Under data protection law, you may have rights including:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to restrict processing
- The right to object to processing
- The right to data portability
- The right to withdraw consent where processing is based on consent
To exercise your rights, please contact us at: info@ashburtoncreative.online
11. Complaints
If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.
12. Cookies
This website may use cookies and similar technologies. Please see our Cookie Policy for more information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
14. Contact
If you have any questions about this Privacy Policy, please contact:
Ashburton Creative Ltd
Email: info@ashburtoncreative.online